Senior Service Desk Analyst

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Location: Bournemouth
Rate: £28,000 – £31,500 per Year
Ref: 19927
Type: Permanent

Senior Service Desk Analyst, Bournemouth, £28k to £31.5k + benefits + 5% matched pension

Working for a large consumer facing company in Bournemouth, you will be providing 1st and 2nd line support across the entire company and their buildings. You’ll support across a broad range of IT and Technology, generally focused around the Microsoft and Windows Desktops and Networking. You’ll cover off incidents, service requests and adhere to SLAs.

If you enjoy helping and support others, especially non-IT Savvy users, and enjoy working across a wide spectrum of IT support please apply. Communication, troubleshooting and the ability to explain are key skills required.

You will be joining a friendly team of 5 within IT support, and will need to have some good experience providing IT support at a 2nd line level, experience with MS Office, O365, Exchange, WAN/LAN, General PC software, great at troubleshooting and happy to support across PCs and Mobile devices.

Salary between £28-31.5k + good benefits package, working in Central Bournemouth (walk able from Bournemouth Train Station)

Senior Service Desk Analyst, Bournemouth, £28k to £31.5k + benefits + 5% matched pension

Contact: mark@talentlocker.co.uk

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